01. Where is my data stored?

Your data is securely stored in the PawGuard Cloud. This means your information is accessible whenever you're connected to the internet, ensuring seamless access across various devices.

02. I changed my phone; what will happen?

No need to worry if you've switched phones! With PawGuard, your data is linked to your account, not your device. So, when you log in on your new phone, you'll find all your previous data, including your pet profiles, waiting for you.

03. Can I delete my account?

Yes, you have the option to delete your PawGuard account. Please note that deleting your account is irreversible and will result in the permanent removal of all your data, including your pets' profiles and associated information.

04. How secure is my personal information in PawGuard?

At PawGuard, we prioritize the security of your personal information. We employ advanced encryption and security protocols to protect your data both in transit and at rest in our cloud servers. Your privacy and the confidentiality of your pet's information are our utmost concern, ensuring peace of mind for all our users.

05. How can I manage multiple pets with PawGuard?

Managing multiple pets is easy with PawGuard. You can create a distinct profile for each pet, where you can track individual information such as vet visits, vaccinations, grooming schedules, feeding routines, and therapy plans.

06. What should I do if I encounter technical issues with PawGuard?

If you experience any technical issues, please don't hesitate to contact us. Our support team is available 24/7 at help@pawguard.app. Additionally, you might find helpful information on our FAQ page.

07. How can I suggest new features or provide feedback?

We welcome your suggestions and feedback. You can easily submit them through the app by going to the Settings menu and selecting 'Send Feedback', or you can email us directly at help@pawguard.app.

08. Is PawGuard compatible with all devices? How often is the app updated?

Currently, PawGuard is exclusively available for Apple devices, including iPhone, iPad, and Mac. We regularly update the app to enhance your experience and add new features.